As a contact center leader, are you always asked to do more with less, yet expected to deliver an outstanding customer experience? Are you tired of having to justify or ask for investments for your contact center during the budget planning process?
If you answered yes, then you’ll want to attend my upcoming webinar with Call Center IQ (IQPC). During the webinar I’ll be discussing how you can sell the value of your contact center within your organization. You’ll learn the “who, what, why, and how” behind sharing valuable contact center insights with other departments in the enterprise. There’s a goldmine of information and insights within the contact center; you just need to know how to leverage it.
Check out the event details below, and register today. In case you can’t make it, a recording will be made available to all registrants.
Webinar: Ready to get noticed? Selling the value of the contact center inside your organization
Date: Wednesday, April 20 Time: 10:00 AM PT/1:00 PM ET To register click here
Is your contact center seen as a cost center by your organization? Do you have trouble articulating the value of your contact center? Let me know in the comments below.
Until next time…
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