02-06-2018 09:29 AM
Hi everyone - So we have been tryimg to make new profiles with no luck on our 560. We're going through the whole process via the printer and print tests but when we go to caldera and follow the easy media prompts our profile just keeps showing up red.
We're choosing easy media, choosing the media synch option and only missing presets only (not full synch) and the profiles are not able to be used. Thoughts?
Please note that to create a new profile you need to do so from the printers front panel. Other than that I suggest you I would try to backup your Calerda settings and perform a full sync.
It is recomended that you contact their RIP vendor for support regarding importing the profiles to Caldera.