Posts: 5
Registered: ‎06-23-2016

Urgent help: error 86:01

When I switch on the printer the head stops midway and screen shows error 86:01
I have checked and there's no substrate jam. I've also lubricated and cleaned the rod and encoder strip.
Please help
PDF it's a latex 330
Posts: 415
Registered: ‎01-09-2017

Re: Urgent help: error 86:01

Hello @Tangerine

Please check if there is nothing stuck in the carriage path, carraiage, belt and platten/gutter such as paper or lose parts. If there is nothing then you should "urgently" contact support.

Posts: 1
Registered: yesterday

Re: Urgent help: error 86:01

I am having the same problem on my Latex 330. The carriage goes to the left end and stops there then this message appears saying: 'There is a problem with the carriage assembly"


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