08-02-2017 11:46 AM
My unit has an error message, "Media unloaded". I have reloaded it 3 times and it still gives that message. Using Oracal 5650 RA. It even reads the width.
Any insite would be appriciated.
08-04-2017 03:12 AM
It is difficult to tell from the information provide. In this case I would suggest to contact your support team they will be able to analyze the situation better.
I am sorry I could not provide more useful information in here.
08-04-2017 02:07 PM
thanks for the reply, I did in fact get ahold of my rep and went thru it. turns out all we had to do was a hard reboot and that took care of it. After having 5 different machines over time this one I am very happy with.