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N/A
Posts: 3
Registered: ‎04-05-2015

Latex 360 Error message

My unit has an error message, "Media unloaded". I have reloaded it 3 times and it still gives that message. Using Oracal 5650 RA. It even reads the width. 

Any insite would be appriciated. 

Richard

Administrator
Posts: 253
Registered: ‎01-09-2017

Re: Latex 360 Error message

Hello @RichardG

It is difficult to tell from the information provide. In this case I would suggest to contact your support team they will be able to analyze the situation better.

I am sorry I could not provide more useful information in here.

N/A
Posts: 3
Registered: ‎04-05-2015

Re: Latex 360 Error message

thanks for the reply, I did in fact get ahold of my rep and went thru it. turns out all we had to do was a hard reboot and that took care of it. After having 5 different machines over time this one I am very happy with. 

Administrator
Posts: 253
Registered: ‎01-09-2017

Re: Latex 360 Error message

Hello @RichardG

I am happy to hear that you are back on printing

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