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Posts: 6
Registered: ‎02-06-2018

HP Latex 365 - Printed Different Colors

Hi all,

I'm having an issue with my Latex 365.

First of all, let me tell that is a new printer (bought in November 2017) and printed around 60 square meters.

 

I created two files from the same source file, the only difference between those files is the some of the image. One image is 5cm x 5cm and the other is 29cm x 29cm, but the image is the same and colors were not change.

 

I added both files in the RIP (FlexiPrint) and sent the images to the HP Latex 365. The small image was perfect, but the bigger one change some colors. I have a grey scale in the image and it was change into a "blue" scale. Please file attached.

 

Can anyone point in the right direction to check the issue?

 

Thank you!

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Posts: 6
Registered: ‎02-06-2018

Re: HP Latex 365 - Printed Different Colors

Hi all!

I found a temporal solution... but I know is not the best choice.

Can anyone assist?

 

Thank you!

Administrator
Posts: 459
Registered: ‎01-09-2017

Re: HP Latex 365 - Printed Different Colors

I would suggest that you use the media profile of the substrate that you are using. You can check on the HP Media Solution Locator.

Then, perform a CLC (Color Calibration) and ICC profile for the print mode being used.
After that I will suggest to enable long run color consistency and test printing again.

If you still having issues then please contact your local support.

 

Not applicable
Posts: 6
Registered: ‎02-06-2018

Re: HP Latex 365 - Printed Different Colors

Hi Sonia,

Thank you very much for the solution, I perform those tasks, but the issue from another source.

The problem was when exporting a Corel file to a PDF, Corel whas chaging the RGB color from the file into CMYK color. That was the problem.

 

So, the HP was working correctly!

 

Best,

Fede

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